Oscar showed up and was friendly, professional, and helped to educate me on what type of system would be best to replace my current system. Even in a pinch, like no AC during May in TX, I still test and verify. I saw 3 other AC companies that day and no one matched him on price or completeness of his quote. When his guys showed up the next day, we did some paper work all right there on his iPad and they started the installation within a hour, and by the end of the day my family was all sleeping in their own rooms again and I had piece of mind that with yearly maintenance from Oscar I would have worry free AC for the next 10 years. ***UPDATE*** 6/20/2022 As it happens in TX the condenser in the AC needed to be replaced. The system stopped working around 3AM. I called Oscar at 745 am, by 845 my AC was back up and running and cooling the house. Thanks Oscar for your prompt service.